If You Rely on Customer Referrals, Keep Customer Relationships Engaged
Ask any business owner and they’ll tell you that referrals are the best source for generating new business. But how does your customer feel if they haven’t heard from you in a long time and now here you are asking for a referral? Being proactive about your customer relationships is not only beneficial for cultivating […]
Continue readingCustomer Retention: How to Keep Them Coming Back
You can find a lot of advice from a lot of different sources about the best ways to keep your customers coming back. We term it “customer retention”, and when we talk about it that way, it sounds really important. That’s because it is really important. It is much less expensive to keep your current […]
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