3 Referral Blunders You Don’t Want to Make

I am always looking for products and services that will help my clients.  There are services and deliverables for which I don’t have the knowledge or talent to offer myself.  So I look for referral partners to address that gap in my portfolio. A while back I was researching some solutions and services. When contacting […]

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Customer Retention: How to Keep Them Coming Back

business team clapping a good presentation in an office

You can find a lot of advice from a lot of different sources about the best ways to keep your customers coming back.  We term it “customer retention”, and when we talk about it that way, it sounds really important. That’s because it is really important. It is much less expensive to keep your current […]

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